Refund Policy

Thank you for choosing Everyday Mehdya. This Refund Policy explains our guidelines and procedures regarding refunds for the services provided on our website.

1. Cancellation and Refunds

1.1 Booking Cancellation: If you need to cancel your booking, please notify us as soon as possible. Cancellation requests can be made by contacting our customer support team via email or phone. The applicable cancellation policy will be determined based on the type of service booked and the time remaining before the scheduled service.

1.2 Surf Lessons, Surf Camps, and Surf Retreats: a) Cancellation more than 48 hours in advance: If you cancel your booking more than 48 hours prior to the scheduled service, you will be eligible for a full refund. b) Cancellation within 48 hours: If you cancel your booking within 48 hours of the scheduled service, a cancellation fee may apply. The specific fee will be determined based on the circumstances and costs incurred by Everyday Mehdya. c) No-show or late arrival: If you fail to show up for the scheduled service or arrive late without prior notice, no refund will be provided.

1.3 Rentals: a) Cancellation more than 24 hours in advance: If you cancel your rental reservation more than 24 hours prior to the scheduled pick-up time, you will be eligible for a full refund. b) Cancellation within 24 hours: If you cancel your rental reservation within 24 hours of the scheduled pick-up time, a cancellation fee may apply. The specific fee will be determined based on the circumstances and costs incurred by Everyday Mehdya.

2. Refund Process

2.1 Refund Eligibility: To be eligible for a refund, you must comply with the applicable cancellation policies outlined above. Refunds are typically processed using the original payment method and will be issued within a reasonable timeframe.

2.2 Refund Exceptions: In certain cases, refunds may not be available or may be subject to additional conditions. These may include but are not limited to:

• Services already rendered or completed as per the original booking.
• Services canceled due to circumstances beyond our control, such as adverse weather conditions or force majeure events.
• Services not canceled within the specified notice period.

3. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact us at:

Everyday Mehdya 47 2eme Rue, Rte de Mehdia Kenitra, Morocco Email: info@everydaymehdya.com

Please retain a copy of your booking confirmation and any communication related to your cancellation for reference.

Please note that this Refund Policy applies solely to services booked through the Everyday Mehdya website. For refunds related to third-party services or products, please refer to the respective refund policies of the relevant providers or merchants.